Terms and Conditions for Moonshade Patisserie

Welcome to Moonshade Patisserie. These Terms and Conditions govern your use of our website and the services we offer, including artisanal bread baking, custom cake design, delicate French pastries, specialty coffee and tea, event catering, baking classes, seasonal dessert menus, bespoke celebration cakes, and dessert bars. By accessing or using our online platform, you agree to comply with and be bound by these terms. Please read them thoroughly.

1. Acceptance of Terms

By accessing and using this service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

Moonshade Patisserie provides a range of culinary experiences including:

Specific terms and conditions may apply to individual services, such as custom orders, catering, and classes, and will be communicated at the time of booking or inquiry.

3. Custom Orders and Cancellations

For custom cake designs, catering, and other bespoke services, a deposit may be required to confirm your order. Specific cancellation policies apply to these orders and will be outlined at the time of confirmation. Changes to custom orders are subject to our ability to accommodate them and may incur additional charges.

4. Intellectual Property

All content on our online platform, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Moonshade Patisserie or its suppliers and protected by intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

5. User Conduct

You agree to use our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our online platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.

6. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. In no case shall Moonshade Patisserie, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

8. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our online platform following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

9. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Moonshade Patisserie

88 Tanjong Pagar Road,

Unit 01-02,

Singapore, Singapore, 088509

Singapore